Head of IT

About Veloretti

Veloretti was founded in Amsterdam in 2012 with a mission to make clean, timeless and stylish bikes for people’s daily commutes. More than a decade later, we’ve grown Veloretti into one of Europe’s leading direct-to-consumer bike brands with bikes for the whole family, both classic and electric. Whether you’re riding around the block with your stuffed animal, dragging your backpack to school, or on a fast commute to work – our goal is to provide clean and timeless designs that make every ride a joy.

We believe cycling is the future. And with a full range of quality products, we aim to bring it to the next generation by combining great design, fair pricing and simple yet innovative technology.

Veloretti is since 2022 part of Pon.Bike, the world-leading family of bike brands. With this support, we can continue to evolve our designs, take care of our riders, and help keep their bikes on the road.

About team Veloretti

We are a down-to-earth team of open-minded people who like to keep things informal and "gezellig". We have an open-door policy with a work culture that treats everyone equally. All our team members are brand ambassadors, and we are proud to work together on a joint mission to innovate and change the way we move. Forever forward is how we think and how we work.

Would you like to join our team?

We are looking for an experienced Head of IT who wants to grow with us. Do you get excited about IT at its broadest, meaning from technical support to setting policy and strategy? Are you service-oriented, communicative and do you thrive in a scale-up organization with young and driven colleagues? We would love to meet you!

About your job

• Establish and sustain a digital-focused working methodology between business and IT.

• Responsible for creating and maintaining the IT roadmap/architecture, including collaboration with partners and overseeing various components like requirements, blueprints, and the future IT landscape.

• Ensure the alignment and integration of technology propositions of our connected platform.

• Oversee hardware, infrastructure, and related IT operations in close collaboration with Pon.Bike IT.

• Work closely with Product owner.

• Manage relationships with stakeholders within Veloretti and Pon.Bike IT.

• Utilize data and analytics to inform decisions and strategies.

• Maintain and enforce security and privacy standards.

• Provide support for user base with a focus on Amsterdam HQ and Almelo Factory site support; install, repair, and maintain IT equipment including Windows/Mac laptops, printers, warehouse specific equipment (barcode scanners), VoIP phones, Network, iPads, and video conference equipment.

• Provide analysis and recommendation of technology needs.

• Maintain IT documentation and contribute to the collection of Standard Operating Procedures.

• Part of the LT (leadership Team) and participate in LT meetings.

Who are we looking for?

We are looking for a friendly, committed new colleague who identifies with the description below:

• HBO working and thinking level with at least 5 years of work experience.

• Extensive experience within technical support and with making IT policy and strategy.

• Excellent internal customer service skills.

• Excellent troubleshooting skills.

• Excellent written and verbal communication skills in Dutch and English.

• Ability to work well as part of a team, but also independently.

• Must be able to multitask effectively.

• Must have a ‘just do’ and pragmatic mentality.

• Must be able to be on-call for network emergencies and work during non-business hours as needed for system upgrades and maintenance.

• Willing to travel to the factory in Almelo at least once a month.

With this vacancy we want to recruit our new colleague. This is therefore not a call for acquisition.